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Documentation

Documentation for real workflow questions.

Setup guides, export formats, recovery playbooks, billing help, and product access for Board Export+, Card Vault+, and the Nikaj platform.

Account & billing

Understand product access

How Nikaj entitlements map to dashboard access, checkout, Trello members, and Power-Ups.

Product access on Nikaj is product-specific. Your dashboard shows what is active for your account and linked Trello member.

Access sources

  • Paddle subscription — verified webhooks unlock entitlements for eligible product slugs
  • Manual / launch / trial grants — override Paddle-sourced access when active
  • Catalog status — coming-soon products appear in the catalog but are not sold through checkout
  • Trello install — Power-Ups still require installation on each board regardless of billing state

Subject model

Entitlements for Power-Ups resolve against a verified Trello member ID, not a client-provided value. Checkout requires that identity to be linked and verified in the dashboard first.

Dashboard signals

On /dashboard you should see:

  • Trello identity connection status
  • Active products tied to resolved entitlements
  • Paddle subscription status and billing warnings (for example past_due)
  • Checkout success messaging after a completed session — access still waits for webhook verification

Multiple products, one account

Board Export+, Card Vault+, and Doc Flow+ each have their own product slug. The Nikaj bundle expands server-side into all three entitlements. One Nikaj login covers billing and dashboard visibility across the catalog.

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